Store Policy

At The Poke Pit Stop, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our online store.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with The Poke Pit Stop:

Personal Information

When you place an order, contact us, or sign up for updates, we may collect:

• Full name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Payment details (processed securely through third-party payment providers)

We do not store or have direct access to full payment card details.

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

• IP address

• Browser type and device information

• Pages viewed and time spent on the site

• Referring website or link

This information is used for analytics, security, and improving website functionality.

How We Use Your Information

The information we collect may be used to:

• Process and fulfill orders

• Communicate order updates and shipping confirmations

• Provide customer support

• Respond to inquiries or issues

• Improve our website, products, and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

Third-Party Services

We may share necessary information with trusted third parties only for essential business operations, such as:

• Payment processors

• Shipping carriers

• Website hosting platforms

• Analytics services

These third parties are required to handle your data securely and only for the purpose of providing their services.

Cookies & Tracking Technologies

The Poke Pit Stop uses cookies and similar tracking technologies to:

• Enhance user experience

• Remember preferences

• Analyze website traffic

• Improve site performance

You may disable cookies through your browser settings, though this may limit certain website features.

Data Security

We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your data (subject to legal or business requirements)

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

The Poke Pit Stop does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided personal information, please contact us and we will take appropriate action.

Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website.